Privacy Policy

Effective Date: June 15, 2026
Last Updated: July 27, 2026

Drala Mountain Center (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website and services.

Information We Collect

We may collect personal information that you provide directly to us, as well as information collected automatically through your use of our website.

Information You Provide

We collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Donation details
  • Registration and booking information
  • Communications and inquiries
  • Billing and payment-related information

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referring website addresses
  • Approximate geographic location derived from your IP address

Payment Information and Transaction Data

Payment information is processed by third-party payment processors. We do not store full credit card numbers.

We retain certain transaction-related information, including payment amount, payment date, transaction identifiers, and associated customer or booking details. This information is used for purposes including financial reporting, operational analysis, fraud prevention, and compliance with legal, tax, and accounting obligations.

Transaction-related information may be processed by authorized third-party service providers, including IT service providers and data analytics partners, acting on our behalf and under contractual obligations to safeguard personal data.

We may also store and analyze transaction-related data internally through secure systems and databases, including data exports used for reporting and operational analysis.

How We Use Information

We use personal information to:

  • Provide and manage our services, programs, and events
  • Process registrations, bookings, and donations
  • Process payments and maintain financial records
  • Communicate with you regarding services and inquiries
  • Improve our website and offerings
  • Perform internal analytics and business operations
  • Detect and prevent fraud and misuse
  • Comply with legal and regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to support website functionality, analyze usage, and deliver advertising.

We may use third-party advertising services to display advertisements based on your interactions with our website.

You can control cookies through your browser settings. You may also opt out of certain targeted advertising through third-party tools and industry opt-out programs.

Sharing of Information

We may share personal information with:

Service Providers

Third parties that perform services on our behalf, including:

  • Payment processors
  • IT and hosting providers
  • Data analytics providers
  • Communication and email service providers

Legal Requirements

We may disclose information where required to:

  • Comply with applicable laws or legal processes
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activity

Business Operations

We may share information with partners or vendors necessary to provide services.

We do not sell personal information for monetary compensation. However, certain sharing for advertising or analytics purposes may be considered “sharing” under applicable privacy laws.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Maintain financial and operational records
  • Comply with legal, tax, and regulatory requirements
  • Resolve disputes and enforce agreements

Retention periods vary depending on the type of information and applicable obligations.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Despite these measures, no system or method of transmission over the internet can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of certain uses of your information, including targeted advertising
  • Request a copy of your personal data

To exercise your rights, please contact us using the information below.

Colorado Privacy Notice

If you are a Colorado resident, you have rights under the Colorado Privacy Act, including the right to:

  • Access, correct, or delete your personal data
  • Opt out of targeted advertising
  • Opt out of the sale or sharing of personal data

You may submit requests using the contact information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Drala Mountain Center
151 Shambhala Way
Red Feather Lakes, CO 80545

Phone: 1-970-881-2184
Email: frontdesk@dralamountain.org

For privacy-related requests or questions, please contact us at:
frontdesk@dralamountain.org